Privacy Policy for Southern Pines Pet Lodge

At Southern Pines Pet Lodge, we are committed to protecting the privacy and confidentiality of our website users and customers. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.

Information We Collect:

1. Personal Information: When you visit our website or make use of our services, we may collect personal information such as your name, email address, phone number, and billing address. This information is voluntarily provided by you.

2. Payment Information: If you choose to make a payment for our services online, we may collect your credit card information, billing details, and other relevant payment information. Please note that we do not store or retain any payment card information. All payment transactions are processed through secure and trusted third-party payment processors.

3. Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and referring website. This information helps us to improve our website’s functionality and enhance user experience.

Use of Information:

1. Providing Services: We may use your personal information to provide the services you have requested, including pet boarding arrangements, grooming appointments, or any other services offered by Southern Pines Pet Lodge.

2. Communication: We may use your contact information to communicate with you about your bookings, send service updates, respond to your inquiries, and provide customer support.

3. Marketing: With your consent, we may occasionally send you promotional emails or newsletters about our services, special offers, or upcoming events. You have the option to unsubscribe from these communications at any time.

4. Internal Purposes: We may use your information for internal purposes such as data analysis, improving our services, and enhancing our website’s functionality.

Data Security:

We take the security of your personal information seriously and implement appropriate measures to safeguard it from unauthorized access, loss, or misuse. We use industry-standard security protocols, including encryption, to protect your data during transmission. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to outside parties unless required by law or with your explicit consent. We may share your information with trusted third-party service providers who assist us in delivering our services, subject to their agreement to maintain the confidentiality of your data.

Cookies:

Our website may use cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit certain websites. They help us to analyze website traffic, customize content, and remember your preferences. You can modify your browser settings to decline cookies, but this may affect your ability to access certain features of our website.

Your Rights:

You have the right to access, correct, or delete your personal information held by Southern Pines Pet Lodge. If you would like to exercise any of these rights or have any concerns about the processing of your personal data, please contact us using the information provided below.

Updates to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Southern Pines Pet Lodge
Address: 1030 Goff Rd, Columbia, SC 29229
Email: info@southernpinespetlodge.com
Phone: 803-699-7077

By using our website and services, you signify your acceptance of this Privacy Policy.